Terms of service

Welcome to Lovelydg. By visiting our website or purchasing from us, you agree to the following Terms of Service.

1. Products

We offer a variety of creative products, including accessories, sewn items, custom products, and other creations.

Product descriptions and photos are provided to help you understand what you are purchasing. Colours may appear slightly different depending on your screen or device.

2. Handmade Variations

Our products are individually made, so small variations in size, shape, colour, texture, and finish may occur. These differences are a natural part of our creative process and do not necessarily indicate a defect.

3. Orders

Please review your order carefully before completing your purchase. You are responsible for providing accurate contact, shipping, and order information.

We reserve the right to refuse or cancel an order when necessary, including in cases of incorrect pricing, product availability, or suspected fraudulent activity.

4. Pricing & Payments

All prices are listed in Canadian dollars (CAD) unless otherwise stated. Prices and product availability may change without notice.

Payment must be successfully completed before an order can be processed.

5. Shipping

Shipping fees, delivery information, and processing times are outlined in our Shipping Policy. Once an order has been handed over to the shipping carrier, delivery delays are outside of our control.

6. Returns & Refunds

All sales are final. We do not accept returns or exchanges and do not offer refunds.

If there is an issue with your order, please contact us at hello@withlovelydg.ca so we can discuss the situation.

7. Intellectual Property

All content on the Lovelydg website, including photos, graphics, logos, designs, text, and branding, belongs to Lovelydg unless otherwise stated.

Content may not be copied, reproduced, modified, or used for commercial purposes without permission.

8. Website Use

You agree to use our website responsibly and not to engage in activities that may damage, disrupt, or interfere with the website or its services.

9. Changes to These Terms

We may update these Terms of Service from time to time. Any changes will be posted on this page. Your continued use of our website after changes are posted means you accept the updated terms.

10. Contact Us

If you have any questions about these Terms of Service, please contact:

Email: hello@withlovelydg.ca
Website: www.withlovelydg.ca

Thank you for supporting Lovelydg! ♡